# RA Care Services Limited

RA Care Services Limited is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/03/2024

## Practical info

- Postcode: E16 3DJ
- Registered manager: Alam, Md Ashraful
- Local authority: Newham
- Region: London
- City: London
- Last CQC check: 26/Mar/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Active joint working with healthcare professionals, local authorities and social services
  - Published: 2024-03-26
- Finding
  - Evidence: Provider obtained monthly feedback from relatives, with outstanding scores recorded
  - Published: 2024-03-26
- Finding
  - Evidence: Positive open culture with approachable management available at all times
  - Published: 2024-03-26
- Finding
  - Evidence: Care plans were personalised, outcome-based and regularly reviewed, capturing cultural, spiritual and communication needs
  - Published: 2024-03-26
- Finding
  - Evidence: Staff received supervision every 3 months and monthly spot checks
  - Published: 2024-03-26
- Finding
  - Evidence: Mandatory training refreshed annually with face-to-face practical assessments for key topics
  - Published: 2024-03-26
- Finding
  - Evidence: Provider made improvements to MCA consent processes following previous recommendation
  - Published: 2024-03-26
- Finding
  - Evidence: No missed visits recorded since the service began working with the person
  - Published: 2024-03-26
- Finding
  - Evidence: People were safeguarded from abuse and avoidable harm with staff knowledgeable about reporting procedures
  - Published: 2024-03-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1993714723

HomeCare Compass is an independent guide and is not affiliated with the CQC.