# Crossover Care Ltd

*Operated by Crossover Care Limited.*

Crossover Care Ltd is a CQC-regulated home-care agency in Nottingham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 31/03/2023

## Practical info

- Postcode: NG6 0DZ
- Registered manager: Mwanza, Wisdom
- Local authority: Nottingham
- Region: East Midlands
- City: Nottingham
- Last CQC check: 31/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Open and transparent duty of candour culture embedded across staff and management
  - Published: 2023-03-31
- Finding
  - Evidence: Provider routinely referred to Fire and Rescue Service when environmental risks identified
  - Published: 2023-03-31
- Finding
  - Evidence: Effective partnership working with local authority, safeguarding teams, district nurses, social workers, and MDT
  - Published: 2023-03-31
- Finding
  - Evidence: Strong learning culture embedded via team meetings, supervision, and appraisal
  - Published: 2023-03-31
- Finding
  - Evidence: Person-centred care plans co-produced with people and regularly reviewed
  - Published: 2023-03-31
- Finding
  - Evidence: Medicines management was robust with no gaps in MAR sheets and regular management review
  - Published: 2023-03-31
- Finding
  - Evidence: Safe recruitment practices including DBS checks, references, and right-to-work documents
  - Published: 2023-03-31
- Finding
  - Evidence: Consistent staffing with timely communication to people about any delays; no missed visits reported
  - Published: 2023-03-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1949476904

HomeCare Compass is an independent guide and is not affiliated with the CQC.