# Standard Care Limited

Standard Care Limited is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/08/2025

## Practical info

- Postcode: SW6 2SZ
- Registered manager: Mohamed, Ayan
- Local authority: Hammersmith and Fulham
- Region: London
- City: London
- Last CQC check: 19/Aug/2025 - 00:00

## Inspection findings

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-03-23
- Finding
  - Supporting people to live healthier lives and access healthcare services
  - Published: 2023-03-23
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-03-23
- Finding
  - Staff support, training, skills and experience
  - Published: 2023-03-23
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-03-23

### Other

- Finding
  - Evidence: Provider complied with duty of candour obligations and maintained open communication with local authority and CQC.
  - Published: 2023-03-23
- Finding
  - Evidence: Strong infection control practices with staff wearing appropriate PPE and receiving annual training.
  - Published: 2023-03-23
- Finding
  - Evidence: Provider worked in partnership with multidisciplinary professionals including pharmacists, GPs, and local authority.
  - Published: 2023-03-23
- Finding
  - Evidence: Robust safeguarding systems with staff demonstrating good understanding; concerns investigated and reported to local authority and CQC.
  - Published: 2023-03-23
- Finding
  - Evidence: Staff received appropriate induction covering Care Certificate principles, quarterly supervision, and annual appraisals.
  - Published: 2023-03-23
- Finding
  - Evidence: Medicines administered as prescribed with fully completed MAR charts audited monthly and no concerns identified.
  - Published: 2023-03-23
- Finding
  - Evidence: Electronic call monitoring system in place with immediate follow-up for missed or late calls; no missed care calls identified.
  - Published: 2023-03-23
- Finding
  - Evidence: People and relatives gave positive feedback about care staff and felt safe with the service.
  - Published: 2023-03-23
- **other** _(critical)_
  - Evidence: we saw a record for a person who was not at risk of choking, but their risk assessment had incorrectly recorded that they were at risk of choking.
  - Published: 2023-03-23
- **governance** _(moderate)_
  - Evidence: at the time of our inspection had not taken timely action to ensure all risks had been managed.
  - Published: 2023-03-23
- **record_keeping** _(critical)_
  - Evidence: we saw one person had a wound on their body, but it was not clear whether they had ongoing skin integrity issues.
  - Published: 2023-03-23
- **care_planning** _(critical)_
  - Evidence: we found in records that had not been updated, there were indications of risk, without clear risk management guidelines in place.
  - Published: 2023-03-23

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-03-23
- Finding
  - Preventing and controlling infection
  - Published: 2023-03-23
- Finding
  - Using medicines safely
  - Published: 2023-03-23
- Finding
  - Staffing and recruitment
  - Published: 2023-03-23
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-03-23
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-03-23

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-03-23
- Finding
  - Continuous learning and improving care
  - Published: 2023-03-23
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-03-23
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-03-23
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-03-23
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements
  - Published: 2023-03-23
- Finding
  - Leadership and organisational culture
  - Published: 2021-01-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1932020955

HomeCare Compass is an independent guide and is not affiliated with the CQC.