# SSA Quality Care

*Operated by SSA Quality Care Limited.*

SSA Quality Care is a CQC-regulated home-care agency in Aylesbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: HP19 8DP
- Local authority: Buckinghamshire
- Region: South East
- City: Aylesbury
- Last CQC check: 19/Aug/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff felt listened to, valued and able to raise concerns with management without fear
  - Published: 2023-03-28
- Finding
  - Evidence: Service worked well in partnership with advocacy and health and social care organisations
  - Published: 2023-03-28
- Finding
  - Evidence: Positive feedback on office responsiveness and communication with people and relatives
  - Published: 2023-03-28
- Finding
  - Evidence: Effective governance processes monitoring care calls, staff performance, training and support
  - Published: 2023-03-28
- Finding
  - Evidence: Improvements made since last inspection on MCA records and capacity documentation
  - Published: 2023-03-28
- Finding
  - Evidence: Staff were knowledgeable about safeguarding and confident in recognising and reporting abuse
  - Published: 2023-03-28
- Finding
  - Evidence: People received kind and compassionate care with privacy and dignity respected by staff
  - Published: 2023-03-28
- **missed_or_late_visits** _(minor)_
  - Evidence: They can be late, usually about half an hour. Not often. They do sometimes let me know
  - Published: 2023-03-28
- **staff_training** _(minor)_
  - Evidence: some of the references were dated prior to the staff member being interviewed and were addressed to 'whom it may concern'
  - Published: 2023-03-28
- **record_keeping** _(moderate)_
  - Evidence: records relating to as required medicines for people who may not be able to express when they needed them could be improved
  - Published: 2023-03-28

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1805501466

HomeCare Compass is an independent guide and is not affiliated with the CQC.