# Next Steps Ltd

Next Steps Ltd is a CQC-regulated home-care agency in Market Harborough.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/06/2022

## Practical info

- Postcode: LE16 8HB
- Registered manager: Ohene-Asare, Gifty
- Local authority: North Northamptonshire
- Region: East Midlands
- City: Market Harborough
- Last CQC check: 14/Jun/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Improved well-led rating from Requires Improvement to Good
  - Published: 2022-06-14
- Finding
  - Evidence: Positive partnership working with health and social care professionals
  - Published: 2022-06-14
- Finding
  - Evidence: Effective governance and quality audits by registered manager and nominated individual
  - Published: 2022-06-14
- Finding
  - Evidence: Open, transparent culture with duty of candour upheld by the registered manager
  - Published: 2022-06-14
- Finding
  - Evidence: Strong infection prevention practices including correct PPE use
  - Published: 2022-06-14
- Finding
  - Evidence: Safe recruitment, induction and training practices with sufficient staffing levels
  - Published: 2022-06-14
- Finding
  - Evidence: Robust safeguarding processes; staff trained and confident to escalate concerns
  - Published: 2022-06-14
- Finding
  - Evidence: Registered manager implemented STOMP principles to avoid over-medication
  - Published: 2022-06-14
- Finding
  - Evidence: Safe medicines administration with competency assessments, stock counts and MAR checks each shift
  - Published: 2022-06-14
- Finding
  - Evidence: People received person-centred care that was stimulating and followed their preferences
  - Published: 2022-06-14

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-14
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-14
- Finding
  - Using medicines safely
  - Published: 2022-06-14
- Finding
  - Staffing and recruitment
  - Published: 2022-06-14
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-14
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-14

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-06-14
- Finding
  - Engaging and involving people, public and staff; continuous learning
  - Published: 2022-06-14
- Finding
  - Managers and staff clear about roles, quality, risks and regulatory requirements
  - Published: 2022-06-14
- Finding
  - Duty of candour
  - Published: 2022-06-14
- Finding
  - Promoting a positive, person-centred culture
  - Published: 2022-06-14

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-174003279

HomeCare Compass is an independent guide and is not affiliated with the CQC.