# VJ Carers Limited

VJ Carers Limited is a CQC-regulated home-care agency in Reading.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 08/06/2022

## Practical info

- Postcode: RG1 8ED
- Registered manager: Rawat, Vibhuti
- Local authority: Reading
- Region: South East
- City: Reading
- Last CQC check: 08/Jun/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff trained in infection prevention and control and use of PPE
  - Published: 2022-06-08
- Finding
  - Evidence: Effective partnership working with health and social care professionals
  - Published: 2022-06-08
- Finding
  - Evidence: Person-centred, compassionate culture with positive feedback from people, relatives, staff and professionals
  - Published: 2022-06-08
- Finding
  - Evidence: Improved auditing and governance systems identifying and addressing shortfalls
  - Published: 2022-06-08
- Finding
  - Evidence: Thorough recruitment process including DBS checks and sufficient staffing for continuity of care
  - Published: 2022-06-08
- Finding
  - Evidence: Medicines managed safely with accurate MARs and regular audits
  - Published: 2022-06-08
- Finding
  - Evidence: Risk assessments individualised, written in partnership with people, and regularly reviewed
  - Published: 2022-06-08
- **consent_capacity** _(minor)_
  - Evidence: staff had not recorded a full assessment of the person's capacity to make decisions about their care and support.
  - Published: 2022-06-08

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-08
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-08
- Finding
  - Staffing levels
  - Published: 2022-06-08
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-08
- Finding
  - Using medicines safely
  - Published: 2022-06-08
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-08

### well_led

- Finding
  - Duty of candour
  - Published: 2022-06-08
- Finding
  - Promoting a positive, person-centred culture and partnership working
  - Published: 2022-06-08
- Finding
  - Managers and staff being clear about their roles, governance and continuous learning
  - Published: 2022-06-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1711602430

HomeCare Compass is an independent guide and is not affiliated with the CQC.
