# Fairway House

*Operated by Link House Limited.*

Fairway House is a CQC-regulated home-care agency in Dereham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/09/2017

## Practical info

- Postcode: NR19 2ED
- Registered manager: Breedon, Lynne
- Local authority: Norfolk
- Region: East
- City: Dereham
- Last CQC check: 16/Sep/2017 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Compliance manager role ensuring up-to-date regulatory knowledge and bespoke policy development with staff involvement
  - Published: 2021-10-30
- Finding
  - Evidence: Annual service review incorporating feedback from people, families, care managers and health professionals with results published in newsletter
  - Published: 2021-10-30
- Finding
  - Evidence: Outstanding community inclusion: paid employment, volunteering, higher education, holidays, social activities and independent travel supported
  - Published: 2021-10-30
- Finding
  - Evidence: Strong governance with regular audits covering medication, finance, health and safety, and records
  - Published: 2021-10-30
- Finding
  - Evidence: Exceptional registered manager with 12 years' involvement, empowering staff autonomy within a clear framework
  - Published: 2021-10-30
- Finding
  - Evidence: Highly person-centred care and support plans, regularly reviewed, written accessibly with full involvement of people using the service
  - Published: 2021-10-30
- Finding
  - Evidence: No staffing vacancies, no agency staff used; flexible staffing aligned to individual needs and preferences
  - Published: 2021-10-30
- Finding
  - Evidence: People took their own medicines; monthly medication audits and daily checks ensured safe administration
  - Published: 2021-10-30
- Finding
  - Evidence: Robust staff recruitment, induction, bespoke training, regular supervision every two months, annual appraisals and direct observation of practice
  - Published: 2021-10-30
- Finding
  - Evidence: Proportionate, person-centred risk management enabling independence, including individual risk assessments co-produced with people
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1573282843

HomeCare Compass is an independent guide and is not affiliated with the CQC.