# Springfield Healthcare (North Yorkshire & York)

*Operated by Springfield Home Care Services Limited.*

Springfield Healthcare (North Yorkshire & York) is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/10/2022

## Practical info

- Postcode: LS25 2GH
- Registered manager: Watt, Victoria
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 26/Oct/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Accidents and incidents analysed for patterns and trends to minimise risk
  - Published: 2022-10-26
- Finding
  - Evidence: Open and inclusive culture with duty of candour understood and applied
  - Published: 2022-10-26
- Finding
  - Evidence: Improved governance systems with regular audits and up-to-date records
  - Published: 2022-10-26
- Finding
  - Evidence: Staff trained in safeguarding and able to raise concerns appropriately
  - Published: 2022-10-26
- Finding
  - Evidence: Robust recruitment and selection procedures ensured suitable staff were employed
  - Published: 2022-10-26
- Finding
  - Evidence: Medicines managed and administered safely with regular competency checks
  - Published: 2022-10-26
- Finding
  - Evidence: Risk assessments improved with more directions for staff to follow
  - Published: 2022-10-26
- Finding
  - Evidence: Care plans covered all aspects of people's lives and preferences
  - Published: 2022-10-26
- Finding
  - Evidence: People received person-centred support and staff knew people well
  - Published: 2022-10-26

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-10-26
- Finding
  - Staffing and recruitment
  - Published: 2022-10-26
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-26
- Finding
  - Using medicines safely
  - Published: 2022-10-26
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-10-26

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2022-10-26
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2022-10-26
- Finding
  - Registered managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2022-10-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-156230670

HomeCare Compass is an independent guide and is not affiliated with the CQC.