# Agincare UK Weymouth

*Operated by Agincare UK Limited.*

Agincare UK Weymouth is a CQC-regulated home-care agency in Portland.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 31/05/2023

## Practical info

- Postcode: DT5 1FA
- Registered manager: Walsh, Olivia
- Local authority: Dorset
- Region: South West
- City: Portland
- Last CQC check: 31/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: 91% service user satisfaction in Autumn 2022 survey; people would recommend the service
  - Published: 2023-05-31
- Finding
  - Evidence: Lessons learnt from accidents and incidents shared proactively via direct messages, supervision and team meetings
  - Published: 2023-05-31
- Finding
  - Evidence: Continuous professional development supported including apprenticeships and vocational qualifications
  - Published: 2023-05-31
- Finding
  - Evidence: Effective partnership working with occupational therapists, GP surgeries and social work teams
  - Published: 2023-05-31
- Finding
  - Evidence: Positive staff culture with high engagement; 96% positive staff survey score and strong team camaraderie
  - Published: 2023-05-31
- Finding
  - Evidence: Strong quality assurance with branch and provider-level audits and regular unannounced staff competency spot checks
  - Published: 2023-05-31
- Finding
  - Evidence: Robust recruitment and selection procedures including DBS checks and verified references
  - Published: 2023-05-31
- Finding
  - Evidence: Medicines managed safely with regular audits, competency assessments, and timely follow-up on omissions
  - Published: 2023-05-31
- Finding
  - Evidence: People felt safe and staff demonstrated good understanding of safeguarding signs and reporting procedures
  - Published: 2023-05-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1529414872

HomeCare Compass is an independent guide and is not affiliated with the CQC.