# E2K Care

*Operated by Executive 2000 Recruitment Ltd.*

E2K Care is a CQC-regulated home-care agency in Tiptree.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 12/09/2025

## Practical info

- Postcode: CO5 0UH
- Registered manager: Larkin, Michelle
- Local authority: Essex
- Region: East
- City: Tiptree
- Last CQC check: 12/Sep/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider acted promptly during inspection to introduce new recruitment oversight system and submit retrospective notifications
  - Published: 2023-08-17
- Finding
  - Evidence: Staff felt valued, supported and able to make suggestions; management available on-call 24/7
  - Published: 2023-08-17
- Finding
  - Evidence: Good working relationships with external professionals and partners
  - Published: 2023-08-17
- Finding
  - Evidence: Effective audits and quality assurance checks completed across a wide range of areas
  - Published: 2023-08-17
- Finding
  - Evidence: Open, positive, person-centred culture with management leading by example and completing care visits
  - Published: 2023-08-17
- Finding
  - Evidence: Safe infection prevention and control measures employed, including adequate PPE
  - Published: 2023-08-17
- Finding
  - Evidence: Sufficient staffing levels with visits planned and delivered consistently, including proactive communication about late arrivals
  - Published: 2023-08-17
- Finding
  - Evidence: Medicines administered safely and recorded on a real-time electronic system with staff competency assessments in place
  - Published: 2023-08-17
- Finding
  - Evidence: Risk assessments were in place covering mobility, skin integrity, continence care and fire safety
  - Published: 2023-08-17
- Finding
  - Evidence: People felt safe and described kind, compassionate staff who consistently met their needs
  - Published: 2023-08-17
- **record_keeping** _(moderate)_
  - Evidence: not all information was consistently filed in one place, which meant there were some missing employment checks which had not been identified.
  - Published: 2023-08-17
- **governance** _(critical)_
  - Evidence: Statutory notifications were not submitted to the CQC without delay. This was a breach of Regulation 18 Care Quality Commission (Registration) Regulations 2009.
  - Published: 2023-08-17
- **safeguarding** _(critical)_
  - Evidence: these safeguarding notifications had not also been submitted to the CQC as required. The provider acted straight away during the inspection in response to our feedback.
  - Published: 2023-08-17

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-08-17
- Finding
  - Using medicines safely
  - Published: 2023-08-17
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-08-17
- Finding
  - Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong
  - Published: 2023-08-17
- Finding
  - Staffing and recruitment
  - Published: 2023-08-17

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-08-17
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-08-17
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-08-17
- Finding
  - Continuous learning and improving care; duty of candour
  - Published: 2023-08-17
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-08-17

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1523308907

HomeCare Compass is an independent guide and is not affiliated with the CQC.