# Cumberland Care Reablement and Domiciliary Service - North

*Operated by Cumberland Council.*

Cumberland Care Reablement and Domiciliary Service - North is a CQC-regulated home-care agency in Carlisle.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 09/11/2018

## Practical info

- Postcode: CA1 1RD
- Registered manager: Mccourt, Judith
- Local authority: Cumberland
- Region: North West
- City: Carlisle
- Last CQC check: 09/Dec/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager understood regulatory responsibilities and notified CQC of significant events.
  - Published: 2023-12-09
- Finding
  - Evidence: Lessons learnt from incidents cascaded to the team via meetings and electronic communications.
  - Published: 2023-12-09
- Finding
  - Evidence: Effective multi-disciplinary partnership working and proactive coordination of care on hospital discharge.
  - Published: 2023-12-09
- Finding
  - Evidence: Positive, person-centred culture with people involved in developing and reviewing care plans.
  - Published: 2023-12-09
- Finding
  - Evidence: Robust recruitment processes and effective spot checks to monitor staff practice.
  - Published: 2023-12-09
- Finding
  - Evidence: Strong continuity of care with consistent staffing teams praised by people and families.
  - Published: 2023-12-09
- Finding
  - Evidence: Medicines were managed safely with audits, blister packs, and trained staff administering medications.
  - Published: 2023-12-09
- Finding
  - Evidence: People reported feeling safe and staff were trained in safeguarding with clear reporting processes.
  - Published: 2023-12-09

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-15199133498

HomeCare Compass is an independent guide and is not affiliated with the CQC.