# Applegrove (Domicillary Care)

*Operated by Luton Borough Council.*

Applegrove (Domicillary Care) is a CQC-regulated home-care agency in Luton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/10/2023

## Practical info

- Postcode: LU4 0UP
- Registered manager: Devane, Sharron
- Local authority: Luton
- Region: East
- City: Luton
- Last CQC check: 03/Oct/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff respected people's equality characteristics and supported them according to individual needs
  - Published: 2023-10-03
- Finding
  - Evidence: Robust audit and governance systems including spot checks and observations on staff
  - Published: 2023-10-03
- Finding
  - Evidence: Strong positive culture with high staff morale and approachable, supportive management
  - Published: 2023-10-03
- Finding
  - Evidence: Accidents and incidents recorded in detail, reviewed promptly, and learning shared with staff
  - Published: 2023-10-03
- Finding
  - Evidence: Sufficient staffing levels with staff available at all times and prompt response when alerted
  - Published: 2023-10-03
- Finding
  - Evidence: Safe recruitment procedures in place including DBS checks, ID checks and employment references
  - Published: 2023-10-03
- Finding
  - Evidence: Medicines administered safely with accurately completed and checked administration records
  - Published: 2023-10-03
- Finding
  - Evidence: People felt safe and staff understood safeguarding procedures and signs of abuse
  - Published: 2023-10-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-142588806

HomeCare Compass is an independent guide and is not affiliated with the CQC.