# Home Care Service Provider

*Operated by Mr Najeeb Ahsan.*

Home Care Service Provider is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/10/2022

## Practical info

- Postcode: SW19 8JZ
- Registered manager: Ahsan, Yousf
- Local authority: Merton
- Region: London
- City: London
- Last CQC check: 14/Oct/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Positive feedback from people and relatives about communication with office staff and management
  - Published: 2022-10-14
- Finding
  - Evidence: Acted on previous breaches and recommendations, including introducing a live-in care worker respite/break policy and end of life care plans
  - Published: 2022-10-14
- Finding
  - Evidence: Robust quality assurance systems including six monthly care plan reviews, unannounced spot checks, supervision and telephone checks
  - Published: 2022-10-14
- Finding
  - Evidence: Risks assessed with management plans covering environment, mobility, sensory needs and diabetes
  - Published: 2022-10-14
- Finding
  - Evidence: Safe medicines management with records checked by registered manager or care co-ordinator
  - Published: 2022-10-14
- Finding
  - Evidence: People and relatives reported feeling safe and that care workers arrived on time, with timely communication about delays
  - Published: 2022-10-14
- Finding
  - Evidence: Robust recruitment procedures with DBS checks and references in place before staff employed
  - Published: 2022-10-14

### safe

- Finding
  - Is the service safe?
  - Published: 2022-10-14

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-10-14

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-140859118

HomeCare Compass is an independent guide and is not affiliated with the CQC.