# Walthamstow Employment & Nursing Agency Limited

Walthamstow Employment & Nursing Agency Limited is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 06/02/2018

## Practical info

- Postcode: E17 9DZ
- Registered manager: Burford, Ashley
- Local authority: Waltham Forest
- Region: London
- City: London
- Last CQC check: 14/Jul/2022 - 00:00

## Inspection findings

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-07-14

### Other

- Finding
  - Evidence: Registered manager understood duty of candour responsibilities
  - Published: 2022-07-14
- Finding
  - Evidence: Electronic call monitoring system alerted provider when visits were late so alternative staff could be sent
  - Published: 2022-07-14
- Finding
  - Evidence: People signed to consent to receiving care and power of attorney evidence obtained where appropriate
  - Published: 2022-07-14
- Finding
  - Evidence: Staff provided with appropriate supplies of PPE
  - Published: 2022-07-14
- Finding
  - Evidence: Provider appropriately notified relevant authorities including CQC when an allegation of abuse was made
  - Published: 2022-07-14
- Finding
  - Evidence: Staff demonstrated knowledge of safeguarding and whistleblowing procedures
  - Published: 2022-07-14
- Finding
  - Evidence: People and relatives told us they felt safe with the carers
  - Published: 2022-07-14
- **infection_control** _(minor)_
  - Evidence: the registered manager was not following the latest guidance for regular testing of staff for Covid-19 and did not know they could still get free testing kits.
  - Published: 2022-07-14

### safe

- Finding
  - Prevention and controlling infection
  - Published: 2022-07-14
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-07-14

### well_led

- Finding
  - Duty of candour and governance/quality assurance systems
  - Published: 2022-07-14

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-138803239

HomeCare Compass is an independent guide and is not affiliated with the CQC.