# Rosebuds Supported Living Limited

Rosebuds Supported Living Limited is a CQC-regulated home-care agency in Southend-on-sea.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/01/2024

## Practical info

- Postcode: SS2 6LD
- Registered manager: Reeder, Samantha
- Local authority: Southend-on-Sea
- Region: East
- City: Southend-on-sea
- Last CQC check: 19/Jan/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with external health professionals and families in care planning and review.
  - Published: 2024-01-19
- Finding
  - Evidence: Effective quality audit system with monthly reporting on themes and trends.
  - Published: 2024-01-19
- Finding
  - Evidence: People supported to pursue meaningful activities, social inclusion and personal goals including bespoke arrangements such as a music studio.
  - Published: 2024-01-19
- Finding
  - Evidence: Visible, approachable management promoting an open, inclusive culture with regular staff supervision and surveys.
  - Published: 2024-01-19
- Finding
  - Evidence: Positive family and professional feedback with high satisfaction regarding communication and responsiveness.
  - Published: 2024-01-19
- Finding
  - Evidence: Effective incident management with lessons learned shared at team meetings and via staff newsletters.
  - Published: 2024-01-19
- Finding
  - Evidence: Strong staff training programme including MCA, safeguarding, STOMP, positive behaviour support and communication tools.
  - Published: 2024-01-19
- Finding
  - Evidence: Personalised, person-centred care and support plans reflecting people's likes, dislikes, health needs and communication preferences.
  - Published: 2024-01-19
- Finding
  - Evidence: Sufficient staffing levels with staff demonstrating strong knowledge of people's complex needs.
  - Published: 2024-01-19
- Finding
  - Evidence: Staff were safely recruited with DBS checks and extensive induction and shadowing opportunities.
  - Published: 2024-01-19
- **record_keeping** _(minor)_
  - Evidence: Minor improvements were needed to staff recruitment files. For example, references received had not been verified.
  - Published: 2024-01-19
- **end_of_life_care** _(minor)_
  - Evidence: There was limited information in the support plans we reviewed relating to people's wishes for the end of their life.
  - Published: 2024-01-19
- **medication_management** _(minor)_
  - Evidence: We found a person had been administered PRN medication, but staff had not recorded the rationale for the administration.
  - Published: 2024-01-19
- **medication_management** _(moderate)_
  - Evidence: We found where a person was prescribed medicines when required (PRN), they did not always have an individual PRN protocol in place.
  - Published: 2024-01-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13828659052

HomeCare Compass is an independent guide and is not affiliated with the CQC.