# Abicare Services Limited - Bradford-on-Avon

*Operated by Abicare Services Limited.*

Abicare Services Limited - Bradford-on-Avon is a CQC-regulated home-care agency in Bradford On Avon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/03/2022

## Practical info

- Postcode: BA15 1EG
- Local authority: Wiltshire
- Region: South West
- City: Bradford On Avon
- Last CQC check: 30/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with clinical commissioning groups and hospital discharge teams
  - Published: 2022-03-30
- Finding
  - Evidence: Consistent leadership from registered manager promoting person-centred culture
  - Published: 2022-03-30
- Finding
  - Evidence: Effective quality assurance systems including reviews of records, plans and satisfaction surveys
  - Published: 2022-03-30
- Finding
  - Evidence: Medicines administration records fully completed and medicines taken safely
  - Published: 2022-03-30
- Finding
  - Evidence: Effective recruitment procedures including DBS checks and references
  - Published: 2022-03-30
- Finding
  - Evidence: Risk assessments balanced independence with protection and were updated as needs changed
  - Published: 2022-03-30
- Finding
  - Evidence: Effective safeguarding systems with staff trained and confident to raise concerns
  - Published: 2022-03-30
- Finding
  - Evidence: People felt safe receiving care from staff in their own home or in a hotel
  - Published: 2022-03-30
- **medication_management** _(minor)_
  - Evidence: Some people staying in a hotel to receive care had experienced issues with the supply of their medicines on discharge from hospital
  - Published: 2022-03-30
- **infection_control** _(minor)_
  - Evidence: there had been initial problems with the clinical waste contract, which resulted in a build-up of waste
  - Published: 2022-03-30
- **infection_control** _(minor)_
  - Evidence: we observed staff had not always removed facemasks when they had finished providing care for people. Some staff were in communal areas of the building with their facemask under their chin
  - Published: 2022-03-30

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-03-30
- Finding
  - Using medicines safely
  - Published: 2022-03-30
- Finding
  - Staffing and recruitment
  - Published: 2022-03-30
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-03-30
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-03-30
- Finding
  - Preventing and controlling infection
  - Published: 2022-03-30

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff; Working in partnership with others
  - Published: 2022-03-30
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering; duty of candour
  - Published: 2022-03-30
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2022-03-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-136795647

HomeCare Compass is an independent guide and is not affiliated with the CQC.