# Domiciliary Care Agency Surrey

*Operated by Achieve Together Limited.*

Domiciliary Care Agency Surrey is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: SW11 1SW
- Registered manager: Nurse, Marissa
- Local authority: Wandsworth
- Region: London
- City: London
- Last CQC check: 16/Sep/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Open, positive organisational culture with clear duty of candour responsibilities understood by all staff.
  - Published: 2023-09-27
- Finding
  - Evidence: Accessible Information Standard followed; pictorial information and communication passports used to support people.
  - Published: 2023-09-27
- Finding
  - Evidence: Robust quality assurance systems with KPIs, regular audits, and a service development plan.
  - Published: 2023-09-27
- Finding
  - Evidence: Strong partnership working with healthcare professionals, social workers, and local authority quality teams.
  - Published: 2023-09-27
- Finding
  - Evidence: Person-centred care plans included individual interests, goals, aspirations, and communication support plans.
  - Published: 2023-09-27
- Finding
  - Evidence: Staff received 6–8 weekly supervision, annual reviews, and monthly team meetings supporting continuous development.
  - Published: 2023-09-27
- Finding
  - Evidence: Medicines were safely administered, regularly audited, and appropriately stored; staff received refreshed medicines training.
  - Published: 2023-09-27
- Finding
  - Evidence: Thorough staff recruitment process including scenario-based interviews, DBS checks, references, and a 6-month probationary period.
  - Published: 2023-09-27
- Finding
  - Evidence: People were supported to have maximum choice, control, and independence by staff focused on their strengths and abilities.
  - Published: 2023-09-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13562441189

HomeCare Compass is an independent guide and is not affiliated with the CQC.