# Aspire Hub 1

*Operated by Aspire Community Benefit Society Limited.*

Aspire Hub 1 is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: LS12 3LE
- Registered manager: O'Connor, Donal
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 11/Nov/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Capacity assessments, best interest decisions and DoLS authorisations were properly completed and in place.
  - Published: 2024-02-27
- Finding
  - Evidence: The service worked in partnership with health and social care professionals to meet people's needs.
  - Published: 2024-02-27
- Finding
  - Evidence: Staff were committed to empowering people to be independent and positive relationships between staff and people were observed.
  - Published: 2024-02-27
- Finding
  - Evidence: Incidents and accidents were recorded, investigated, and lessons learnt were evidenced with debriefs provided to staff.
  - Published: 2024-02-27
- Finding
  - Evidence: Effective quality assurance systems including regular audits, surveys and competency assessments were in place.
  - Published: 2024-02-27
- Finding
  - Evidence: Robust recruitment checks were in place including DBS, identity, references and right-to-work checks.
  - Published: 2024-02-27
- Finding
  - Evidence: Sufficient staffing levels were in place daily and agency staff were block-booked to ensure consistency.
  - Published: 2024-02-27
- Finding
  - Evidence: Risk assessments were detailed and staff were knowledgeable about people's risks; positive risk-taking supported people's independence, including reduction of restrictive practices.
  - Published: 2024-02-27
- Finding
  - Evidence: Medicines were managed safely with effective audits, correct storage, and completed training and competency assessments for staff administering medicines.
  - Published: 2024-02-27
- **record_keeping** _(minor)_
  - Evidence: We identified one person's PEEP which needed to be updated. The staff team agreed to update this immediately.
  - Published: 2024-02-27
- **leadership** _(moderate)_
  - Evidence: The registered manager is not very present at the service; The registered manager is not very approachable. The team leaders are amazing.
  - Published: 2024-02-27
- **staffing_levels** _(moderate)_
  - Evidence: No, I don't think there is enough staff, staff turnover is high, when staff come, they don't know how complex peoples' needs are.
  - Published: 2024-02-27
- **medication_management** _(minor)_
  - Evidence: 1 person's medication chart could not be located and 1 medication chart where staff had not recorded the times of when paracetamol had been given.
  - Published: 2024-02-27
- **safeguarding** _(critical)_
  - Evidence: We identified 5 safeguarding incidents which had not been reported to CQC. The service is required to inform CQC of significant incidents via statutory notifications which had not been sent.
  - Published: 2024-02-27

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2024-02-27
- Finding
  - Preventing and controlling infection
  - Published: 2024-02-27
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2024-02-27
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-02-27
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-02-27
- Finding
  - Staffing and recruitment
  - Published: 2024-02-27
- Finding
  - Using medicines safely
  - Published: 2024-02-27

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-02-27
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2024-02-27
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2024-02-27
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2024-02-27
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2024-02-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13447809532

HomeCare Compass is an independent guide and is not affiliated with the CQC.