# Mus4banj Ltd

*Operated by MUS4BANJ LTD.*

Mus4banj Ltd is a CQC-regulated home-care agency in Manchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Requires improvement |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |

Rating published: 11/06/2024

## Practical info

- Postcode: M8 8RA
- Registered manager: Banjo, Al-Mansoor
- Local authority: Manchester
- Region: North West
- City: Manchester
- Last CQC check: 11/Jun/2024 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-06-10
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity; privacy, dignity and independence
  - Published: 2023-06-10

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-06-10
- Finding
  - Staff working with other agencies; supporting people to live healthier lives
  - Published: 2023-06-10
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-06-10
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-06-10
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-06-10

### Other

- Finding
  - Evidence: Registered manager was receptive to inspection findings and began making improvements.
  - Published: 2023-06-10
- Finding
  - Evidence: End-of-life care was praised by families for being dignified and compassionate.
  - Published: 2023-06-10
- Finding
  - Evidence: People were treated with dignity and respect and involved in care planning.
  - Published: 2023-06-10
- Finding
  - Evidence: Provider understood and applied Mental Capacity Act principles.
  - Published: 2023-06-10
- Finding
  - Evidence: Provider worked closely with district nursing and other health/social care professionals.
  - Published: 2023-06-10
- Finding
  - Evidence: Staff received induction and job-role-specific training including catheter care.
  - Published: 2023-06-10
- Finding
  - Evidence: Infection control procedures were followed with up-to-date IPC policy.
  - Published: 2023-06-10
- Finding
  - Evidence: Medicines were safely managed; staff received medicines training and competency checks.
  - Published: 2023-06-10
- Finding
  - Evidence: Risks to people were assessed and mitigated with strategies recorded to support staff.
  - Published: 2023-06-10
- **staff_training** _(minor)_
  - Evidence: The provider had not kept copies of training certificates as evidence.
  - Published: 2023-06-10

### responsive

- Finding
  - End of life care and support
  - Published: 2023-06-10
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-06-10
- Finding
  - Meeting people's communication needs
  - Published: 2023-06-10
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2023-06-10

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-06-10
- Finding
  - Preventing and controlling infection
  - Published: 2023-06-10
- Finding
  - Using medicines safely
  - Published: 2023-06-10
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-06-10
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-06-10
- Finding
  - Staffing and recruitment
  - Published: 2023-06-10

### well_led

- Finding
  - Promoting a positive culture; working in partnership with others
  - Published: 2023-06-10
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-06-10
- Finding
  - Managers and staff being clear about their roles; quality performance, risks and regulatory requirements; continuous learning
  - Published: 2023-06-10

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13445582899

HomeCare Compass is an independent guide and is not affiliated with the CQC.