# Haven Care

*Operated by Mr Vastiampilla Stanislaus.*

Haven Care is a CQC-regulated home-care agency in Ilford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/03/2023

## Practical info

- Postcode: IG1 1BA
- Registered manager: Stanislaus, Vastiampillai
- Local authority: Redbridge
- Region: London
- City: Ilford
- Last CQC check: 21/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with health professionals and local authorities
  - Published: 2023-03-21
- Finding
  - Evidence: Equality impact assessments carried out on policies and practices; equality and diversity training provided to staff
  - Published: 2023-03-21
- Finding
  - Evidence: Six-monthly surveys of people, relatives and staff used to drive service improvement
  - Published: 2023-03-21
- Finding
  - Evidence: Registered manager addressed all issues from previous inspection, demonstrating responsive governance
  - Published: 2023-03-21
- Finding
  - Evidence: Detailed risk assessments covering personal, environmental, allergy and falls risks with staff guidance
  - Published: 2023-03-21
- Finding
  - Evidence: Electronic MAR system with remote monitoring alerts for missed medicine administrations and monthly audits
  - Published: 2023-03-21
- Finding
  - Evidence: Robust staff recruitment including DBS checks, references, interviews, induction and training
  - Published: 2023-03-21
- Finding
  - Evidence: Electronic monitoring system introduced to track staff punctuality and trigger alerts for late or missed visits
  - Published: 2023-03-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-134093963

HomeCare Compass is an independent guide and is not affiliated with the CQC.