# REaCH

*Operated by Stockport Metropolitan Borough Council - Opportunities Together.*

REaCH is a CQC-regulated home-care agency in Stockport.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/03/2023

## Practical info

- Postcode: SK1 3TA
- Registered manager: Moores, Lisa
- Local authority: Stockport
- Region: North West
- City: Stockport
- Last CQC check: 16/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Variety of stakeholder feedback forums including quality assurance calls and surveys
  - Published: 2023-03-16
- Finding
  - Evidence: Staff understood MCA principles and gained consent before providing care
  - Published: 2023-03-16
- Finding
  - Evidence: People and families spoke very positively about care quality and staff competence
  - Published: 2023-03-16
- Finding
  - Evidence: Effective governance systems including checks, audits and action plan implementation from previous inspection
  - Published: 2023-03-16
- Finding
  - Evidence: Registered manager enthusiastic, responsive to feedback and driving continuous improvement
  - Published: 2023-03-16
- Finding
  - Evidence: Sufficient staffing levels with consistent staff who knew people's needs well
  - Published: 2023-03-16
- Finding
  - Evidence: Robust risk assessments introduced covering falls, eating and drinking, moving and handling
  - Published: 2023-03-16
- Finding
  - Evidence: New electronic care recording system reduced medicine omissions and errors by flagging missed tasks
  - Published: 2023-03-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13226933353

HomeCare Compass is an independent guide and is not affiliated with the CQC.