# Ardent Care Connect Services

*Operated by Ardent Care Connect Services Ltd.*

Ardent Care Connect Services is a CQC-regulated home-care agency in Reigate.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 07/07/2023

## Practical info

- Postcode: RH2 9RJ
- Registered manager: Gukas, Jumai
- Local authority: Surrey
- Region: South East
- City: Reigate
- Last CQC check: 07/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The registered manager demonstrated strong governance through audits, quality calls and engagement with external organisations including Skills for Care and the Homecare Association.
  - Published: 2023-07-07
- Finding
  - Evidence: People felt involved in all decisions about their care and described staff as kind, respectful and person-centred.
  - Published: 2023-07-07
- Finding
  - Evidence: Staff received regular supervision, competency assessments and field observations by the registered manager.
  - Published: 2023-07-07
- Finding
  - Evidence: People's needs were thoroughly assessed before care began, with care plans regularly reviewed and updated.
  - Published: 2023-07-07
- Finding
  - Evidence: Medicines were managed safely with MAR audits conducted by the registered manager showing no gaps.
  - Published: 2023-07-07
- Finding
  - Evidence: Staff were recruited safely with appropriate DBS, reference and employment history checks in place.
  - Published: 2023-07-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-13126909369

HomeCare Compass is an independent guide and is not affiliated with the CQC.