# Orchard Leigh

*Operated by Voyage 1 Limited.*

Orchard Leigh is a CQC-regulated home-care agency in Cheltenham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 08/01/2020

## Practical info

- Postcode: GL51 0SN
- Registered manager: James, Rebecca
- Local authority: Gloucestershire
- Region: South West
- City: Cheltenham
- Last CQC check: 18/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Compliance with the requirement for non-exempt staff and visiting professionals to be vaccinated
  - Published: 2022-03-18
- Finding
  - Evidence: Provider's COVID-19 systems and processes reviewed and kept up to date
  - Published: 2022-03-18
- Finding
  - Evidence: Effective cleaning regime including regular touchpoint surfaces
  - Published: 2022-03-18
- Finding
  - Evidence: Participation in the COVID-19 regular testing programme for staff and people
  - Published: 2022-03-18
- Finding
  - Evidence: Positive feedback from families, with one relative describing the service as 'absolutely magnificent'
  - Published: 2022-03-18
- Finding
  - Evidence: Staff received training in the use of PPE and felt supported
  - Published: 2022-03-18
- Finding
  - Evidence: Sufficient PPE stock organised in designated donning/doffing areas
  - Published: 2022-03-18
- Finding
  - Evidence: Use of easy read stories to help people understand COVID-19
  - Published: 2022-03-18
- Finding
  - Evidence: People supported to access the community and visit relatives safely
  - Published: 2022-03-18
- Finding
  - Evidence: Safe visiting systems in place allowing people to see and speak to relatives
  - Published: 2022-03-18

### safe

- Finding
  - How well are people protected by the prevention and control of infection
  - Published: 2022-03-18
- Finding
  - Staffing - measures in place to mitigate COVID-19 related staff pressures
  - Published: 2022-03-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-129459945

HomeCare Compass is an independent guide and is not affiliated with the CQC.