# Rysvil Care Services Limited

Rysvil Care Services Limited is a CQC-regulated home-care agency in Dunstable.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/09/2023

## Practical info

- Postcode: LU5 4SB
- Registered manager: George, Sylvia
- Local authority: Central Bedfordshire
- Region: East
- City: Dunstable
- Last CQC check: 15/Sep/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: People and relatives highly complimentary about care quality, staff competence, and management responsiveness.
  - Published: 2023-09-15
- Finding
  - Evidence: Active partnership working with local authorities, commissioning teams, social workers, and healthcare professionals.
  - Published: 2023-09-15
- Finding
  - Evidence: Positive person-centred culture with staff feeling valued, well-supported and management being open and approachable.
  - Published: 2023-09-15
- Finding
  - Evidence: Effective quality assurance including spot checks, audits, care plan reviews, and incident monitoring.
  - Published: 2023-09-15
- Finding
  - Evidence: Strong infection control practices with PPE use consistently confirmed by people and relatives.
  - Published: 2023-09-15
- Finding
  - Evidence: Robust medication management including trained staff, MAR chart recording, and regular audits.
  - Published: 2023-09-15
- Finding
  - Evidence: No missed visits reported; people received consistent care from familiar staff, supporting continuity and safety.
  - Published: 2023-09-15
- Finding
  - Evidence: Staff were well trained in safeguarding and Oliver McGowan mandatory training on Learning Disability and Autism, with clear reporting processes in place.
  - Published: 2023-09-15

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-09-15
- Finding
  - Preventing and controlling infection
  - Published: 2023-09-15
- Finding
  - Using medicines safely
  - Published: 2023-09-15
- Finding
  - Staffing and recruitment
  - Published: 2023-09-15
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-09-15
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-09-15

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-09-15
- Finding
  - Engaging and involving people using the service, continuous learning and improving care
  - Published: 2023-09-15
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements
  - Published: 2023-09-15
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive, and empowering
  - Published: 2023-09-15

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-127830964

HomeCare Compass is an independent guide and is not affiliated with the CQC.