# Amara Care Limited

Amara Care Limited is a CQC-regulated home-care agency in Kirton Lindsey.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: DN21 4LX
- Registered manager: Evans, Catherine
- Local authority: North Lincolnshire
- Region: Yorkshire & Humberside
- City: Kirton Lindsey
- Last CQC check: 27/Feb/2026 - 00:00

## Inspection findings

### effective

- Finding
  - Assessing people's needs and choices; delivering care in line with standards
  - Published: 2021-10-30
- Finding
  - Supporting people to eat and drink; access healthcare; staff working with other agencies
  - Published: 2021-10-30
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2021-10-30
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2021-10-30

### Other

- Finding
  - Evidence: People's medicines were stored safely.
  - Published: 2021-10-30
- Finding
  - Evidence: Staff and people spoke highly of the registered manager and noted improvements since their appointment.
  - Published: 2021-10-30
- Finding
  - Evidence: Some people were positively supported to live healthier lifestyles and access healthcare services.
  - Published: 2021-10-30
- Finding
  - Evidence: Staff wore PPE and sufficient stocks were available; additional infection prevention measures were implemented during the pandemic.
  - Published: 2021-10-30
- Finding
  - Evidence: Staffing levels were sufficient to meet people's needs and recruitment processes were in place.
  - Published: 2021-10-30
- **person_centred_care** _(minor)_
  - Evidence: Some people's choices were not always respected by staff.
  - Published: 2021-10-30
- **leadership** _(moderate)_
  - Evidence: Not enough action had been taken to address the poor culture in two of the 'support living' settings.
  - Published: 2021-10-30
- **incident_learning** _(moderate)_
  - Evidence: Action plans created following investigations were not being followed.
  - Published: 2021-10-30
- **record_keeping** _(critical)_
  - Evidence: A significant amount of records were not current or well maintained...Some records were not in place at all, including performance development plans, supervisions, appraisals.
  - Published: 2021-10-30
- **governance** _(critical)_
  - Evidence: Audits were not in place to drive forward improvements. Governance systems identified by the registered manager had yet to be implemented.
  - Published: 2021-10-30
- **supervision_appraisal** _(moderate)_
  - Evidence: Staff were not supervised in line with the organisations own policy on frequency of supervision...some staff had longer gaps in supervisions prior to the pandemic.
  - Published: 2021-10-30
- **staff_training** _(critical)_
  - Evidence: Some staff were supporting people with complex needs with minimal training and induction.
  - Published: 2021-10-30
- **care_planning** _(critical)_
  - Evidence: Risk assessments and care plans lacked detail and guidance for staff to respond to risk effectively.
  - Published: 2021-10-30
- **medication_management** _(critical)_
  - Evidence: Checks in relation to when medicines were opened or expired were not in place. Expired medication was found.
  - Published: 2021-10-30
- **safeguarding** _(critical)_
  - Evidence: Not all allegations of abuse made to the provider had been investigated or referred to the local authority safeguarding team.
  - Published: 2021-10-30

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2021-10-30
- Finding
  - Staffing and recruitment
  - Published: 2021-10-30
- Finding
  - Using medicines safely
  - Published: 2021-10-30
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2021-10-30
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2021-10-30

### well_led

- Finding
  - Working in partnership with others
  - Published: 2021-10-30
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2021-10-30
- Finding
  - Managers and staff being clear about roles; understanding quality, performance, risks and regulatory requirements
  - Published: 2021-10-30
- Finding
  - Engaging people, the public and staff; duty of candour
  - Published: 2021-10-30
- Finding
  - Promoting a positive, person-centred, open and inclusive culture; working in partnership
  - Published: 2021-10-30
- Finding
  - Managers and staff clear about roles; understanding quality, performance, risks and regulatory requirements; continuous learning
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-127490881

HomeCare Compass is an independent guide and is not affiliated with the CQC.