# Longevity Care - Main Office

*Operated by Longevity Care Limited.*

Longevity Care - Main Office is a CQC-regulated home-care agency in Chatham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 11/07/2023

## Practical info

- Postcode: ME4 4TZ
- Registered manager: Lomotey, Patience
- Local authority: Medway
- Region: South East
- City: Chatham
- Last CQC check: 11/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Regular staff supervisions, spot checks, and audits in place to maintain quality
  - Published: 2023-07-11
- Finding
  - Evidence: Communication needs assessed and recorded individually, with detailed non-verbal guidance where required
  - Published: 2023-07-11
- Finding
  - Evidence: Good partnership working with external healthcare professionals to achieve positive outcomes
  - Published: 2023-07-11
- Finding
  - Evidence: Staff received Care Certificate induction, shadowing, and felt well-supported by the provider at all times
  - Published: 2023-07-11
- Finding
  - Evidence: Effective use of electronic care planning system for daily oversight, including late call alerts and missed task monitoring
  - Published: 2023-07-11
- Finding
  - Evidence: Strong person-centred culture with staff involving people and relatives in care planning and daily decisions
  - Published: 2023-07-11
- Finding
  - Evidence: Risk assessments were personalised and tailored to individual needs, with condition-specific guidance sheets for staff
  - Published: 2023-07-11
- Finding
  - Evidence: Medicines managed safely with staff competency regularly monitored and reviewed
  - Published: 2023-07-11
- Finding
  - Evidence: People and relatives consistently reported feeling safe and well-supported by caring, punctual staff
  - Published: 2023-07-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12655824294

HomeCare Compass is an independent guide and is not affiliated with the CQC.