# Quality Care of Cheadle

*Operated by Bridget and Philip Meehan.*

Quality Care of Cheadle is a CQC-regulated home-care agency in Stockport.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/07/2023

## Practical info

- Postcode: SK2 6QS
- Local authority: Stockport
- Region: North West
- City: Stockport
- Last CQC check: 21/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Recent survey completed with people using the service and action taken to address areas for improvement.
  - Published: 2023-07-21
- Finding
  - Evidence: The service actively engaged with local community organisations to reduce social isolation.
  - Published: 2023-07-21
- Finding
  - Evidence: Succession planning was in place and the management team were committed to person-centred care.
  - Published: 2023-07-21
- Finding
  - Evidence: Management team were open and transparent, responded quickly to concerns, and maintained complaints records.
  - Published: 2023-07-21
- Finding
  - Evidence: Staff completed infection prevention and control training and management completed spot checks.
  - Published: 2023-07-21
- Finding
  - Evidence: Medicines were suitably managed with records of administration and oversight systems in place.
  - Published: 2023-07-21
- Finding
  - Evidence: Suitable recruitment processes were followed including DBS checks and character references.
  - Published: 2023-07-21
- Finding
  - Evidence: People felt safe and were supported by a consistent staff team who knew them well.
  - Published: 2023-07-21
- **governance** _(minor)_
  - Evidence: We discussed other areas where the service may want to introduce quality assurance checks to ensure a robust set of audits are in place.
  - Published: 2023-07-21
- **staff_training** _(minor)_
  - Evidence: Staff accessed a variety of training, but this did not always reflect current guidance around training for care staff.
  - Published: 2023-07-21
- **record_keeping** _(minor)_
  - Evidence: Where concerns were raised these were followed up although records did not always robustly demonstrate this.
  - Published: 2023-07-21
- **care_planning** _(minor)_
  - Evidence: Care plans did not always reflect all action the service had taken to manage and mitigate risk and the process of transferring records from paper care plans to an electronic care planning system was ongoing.
  - Published: 2023-07-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-126256600

HomeCare Compass is an independent guide and is not affiliated with the CQC.