# able2achieve Office

*Operated by Able 2 Achieve Limited.*

able2achieve Office is a CQC-regulated home-care agency in Yeovil.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 27/06/2023

## Practical info

- Postcode: BA20 1EN
- Registered manager: Strawbridge, Jane
- Local authority: Somerset
- Region: South West
- City: Yeovil
- Last CQC check: 27/Jun/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Electronic communication innovations introduced to improve staff-people connectivity.
  - Published: 2023-06-27
- Finding
  - Evidence: People actively involved in recruiting staff who supported them and in decisions about their care.
  - Published: 2023-06-27
- Finding
  - Evidence: Strong partnership working with other health and social care organisations.
  - Published: 2023-06-27
- Finding
  - Evidence: Positive, inclusive culture promoted by registered manager with staff feeling respected and valued.
  - Published: 2023-06-27
- Finding
  - Evidence: Effective governance and quality monitoring systems, with regular audits and feedback loops.
  - Published: 2023-06-27
- Finding
  - Evidence: Statutory notifications now submitted as required, resolving previous Regulation 18 breach.
  - Published: 2023-06-27
- Finding
  - Evidence: Medicines managed and administered safely with staff competency assessed, daily stock checks and regular audits.
  - Published: 2023-06-27
- Finding
  - Evidence: Risk assessments were detailed, person-centred, and enabled people to pursue meaningful activities safely.
  - Published: 2023-06-27
- Finding
  - Evidence: Safe recruitment processes implemented, resolving previous Regulation 19 breach including DBS checks and employment confirmations.
  - Published: 2023-06-27
- **incident_learning** _(moderate)_
  - Evidence: the service had identified issues with the management and administration of medicines with agency workers supporting people.
  - Published: 2023-06-27
- **communication_with_families** _(minor)_
  - Evidence: some are less skilled and they don't speak English as a first language I worry about how he manages when people can't really understand and verbally it is difficult for him.
  - Published: 2023-06-27
- **staffing_levels** _(moderate)_
  - Evidence: Staffing, this is one of the things it doesn't seem to have the same staff week to week. It can be a real range from week to week he doesn't get a consistent carer
  - Published: 2023-06-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1258579616

HomeCare Compass is an independent guide and is not affiliated with the CQC.