# Beaumont House

*Operated by Orwell Housing Association Limited.*

Beaumont House is a CQC-regulated home-care agency in Walton On The Naze.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Good |
| Well-led | Good |

Rating published: 02/06/2023

## Practical info

- Postcode: CO14 8FA
- Registered manager: Jackson, Robin
- Local authority: Essex
- Region: East
- City: Walton On The Naze
- Last CQC check: 02/Jun/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-06-02
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-06-02
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-06-02

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-06-02
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2023-06-02
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-06-02
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-06-02
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-06-02

### Other

- Finding
  - Evidence: End-of-life care provided in people's own homes, supporting comfortable and dignified deaths without unnecessary hospital admissions.
  - Published: 2023-06-02
- Finding
  - Evidence: Well-led service with a visible, approachable registered manager who received overwhelmingly positive feedback from people, relatives and staff.
  - Published: 2023-06-02
- Finding
  - Evidence: Effective recruitment practices including DBS checks and referencing, with a recent successful drive reducing reliance on agency staff.
  - Published: 2023-06-02
- Finding
  - Evidence: Safe medicines management with staff trained and competency-assessed, supporting people's independence and consent around medication.
  - Published: 2023-06-02
- Finding
  - Evidence: Reflective practice and continuous learning culture modelled by the registered manager and embedded across the staff team.
  - Published: 2023-06-02
- Finding
  - Evidence: Robust equality and diversity culture embedded throughout the service, with protected characteristics on standing meeting agendas.
  - Published: 2023-06-02
- Finding
  - Evidence: Innovative staff-led initiatives such as an in-house foodbank and community social events including bingo, quiz nights and coffee mornings.
  - Published: 2023-06-02

### responsive

- Finding
  - End of life care and support
  - Published: 2023-06-02
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-06-02
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2023-06-02
- Finding
  - Meeting people's communication needs
  - Published: 2023-06-02
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-06-02

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-06-02
- Finding
  - Preventing and controlling infection
  - Published: 2023-06-02
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-06-02
- Finding
  - Using medicines safely
  - Published: 2023-06-02
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-06-02
- Finding
  - Staffing and recruitment
  - Published: 2023-06-02

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-06-02
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2023-06-02
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-06-02
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-06-02

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12583653979

HomeCare Compass is an independent guide and is not affiliated with the CQC.