# Ella's homecare Ltd

*Operated by Ella's Homecare Ltd.*

Ella's homecare Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 01/07/2023

## Practical info

- Postcode: NW6 1PL
- Registered manager: Turjaku, Gresa
- Local authority: Camden
- Region: London
- City: London
- Last CQC check: 01/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Clear complaints policy and open, inclusive leadership culture promoting high-quality person-centred care
  - Published: 2023-07-01
- Finding
  - Evidence: Positive feedback from relatives praising consistency, compassion, and responsiveness of care staff
  - Published: 2023-07-01
- Finding
  - Evidence: Effective governance and quality assurance processes with oversight from the registered manager/nominated individual
  - Published: 2023-07-01
- Finding
  - Evidence: Staff received training in safeguarding, MCA, infection control, equality and diversity, and medicines administration
  - Published: 2023-07-01
- Finding
  - Evidence: Comprehensive induction programme including Care Certificate standards and competency assessments
  - Published: 2023-07-01
- Finding
  - Evidence: Robust recruitment procedures including DBS checks, reference verification, and right-to-work checks for all staff
  - Published: 2023-07-01
- Finding
  - Evidence: Person-centred risk assessments covering a range of safety and wellbeing needs, regularly reviewed and updated
  - Published: 2023-07-01

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12567650741

HomeCare Compass is an independent guide and is not affiliated with the CQC.