# Newfield View Supported Living

*Operated by Steps Residential Care Limited.*

Newfield View Supported Living is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 17/08/2023

## Practical info

- Postcode: S2 1AS
- Registered manager: Sturgess, Helen
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 17/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Medicines were received, stored and disposed of safely, with staff trained and competency-assessed.
  - Published: 2023-08-31
- Finding
  - Evidence: Safe recruitment processes including DBS checks were followed consistently.
  - Published: 2023-08-31
- Finding
  - Evidence: People were supported to access a wide range of community activities and maintain friendships and relationships.
  - Published: 2023-08-31
- Finding
  - Evidence: Robust quality audit systems were in place and issues identified during inspection were actioned immediately.
  - Published: 2023-08-31
- Finding
  - Evidence: Provider worked closely with a range of professionals and partner agencies, receiving positive feedback from health professionals.
  - Published: 2023-08-31
- Finding
  - Evidence: Staff received Makaton training and communication needs were assessed and recorded in care plans.
  - Published: 2023-08-31
- Finding
  - Evidence: Specialist training provided including epilepsy awareness, diabetes, autism, learning disability and Oliver McGowan Code of Practice.
  - Published: 2023-08-31
- Finding
  - Evidence: Staff demonstrated strong safeguarding knowledge and appropriate procedures were in place to protect people from abuse.
  - Published: 2023-08-31
- Finding
  - Evidence: High staff retention with many staff having worked with people for a number of years, enabling person-centred, familiar care.
  - Published: 2023-08-31
- **care_planning** _(minor)_
  - Evidence: Some staff commented that updates provided when people's needs change didn't always transfer into support plans right away.
  - Published: 2023-08-31
- **supervision_appraisal** _(moderate)_
  - Evidence: At the time of our inspection supervision levels were noted to be lower than expected. The provider showed us that they had already identified this through their audits.
  - Published: 2023-08-31
- **medication_management** _(minor)_
  - Evidence: Although a body chart was in place identifying where a medicine patch should be located a record of rotation was not being kept.
  - Published: 2023-08-31
- **medication_management** _(moderate)_
  - Evidence: Where people were prescribed medicines to be given 'as and when' required known as PRN, protocols were not always in place and pharmacy labels were not always clearly labelled.
  - Published: 2023-08-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12509114981

HomeCare Compass is an independent guide and is not affiliated with the CQC.