# Hiba Home Care Ltd

Hiba Home Care Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 08/07/2023

## Practical info

- Postcode: E7 9HZ
- Registered manager: Adel, Nashad
- Local authority: Newham
- Region: London
- City: London
- Last CQC check: 08/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The registered manager demonstrated good understanding of duty of candour and regulatory requirements
  - Published: 2023-07-08
- Finding
  - Evidence: Communication needs were assessed and met, including pictorial care plans and communication cards
  - Published: 2023-07-08
- Finding
  - Evidence: Recruitment was safe with background checks, induction, shadowing and competency sign-off
  - Published: 2023-07-08
- Finding
  - Evidence: Governance and auditing systems were effective, with actions recorded and followed up
  - Published: 2023-07-08
- Finding
  - Evidence: Staff respected cultural and religious needs; equality and diversity training was provided
  - Published: 2023-07-08
- Finding
  - Evidence: Care plans were person-centred, regularly reviewed, and involved people, families and professionals
  - Published: 2023-07-08
- Finding
  - Evidence: Medicines were managed safely with regular competency checks and PRN protocols in place
  - Published: 2023-07-08
- Finding
  - Evidence: Staff had a clear understanding of safeguarding procedures and training to recognise and report abuse
  - Published: 2023-07-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12495425885

HomeCare Compass is an independent guide and is not affiliated with the CQC.