# L'Arche Liverpool

*Operated by L'Arche.*

L'Arche Liverpool is a CQC-regulated home-care agency in Liverpool.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |

Rating published: 16/05/2019

## Practical info

- Postcode: L7 0HG
- Registered manager: Dabhi, Joy
- Local authority: Liverpool
- Region: North West
- City: Liverpool
- Last CQC check: 27/Jan/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Assured on infection prevention, shielding, social distancing, safe admissions, testing access, and PPE supply.
  - Published: 2022-01-27
- Finding
  - Evidence: Measures in place to mitigate COVID-19 related staffing pressures, including consistent agency staff and staff working extra hours.
  - Published: 2022-01-27
- Finding
  - Evidence: Compliments received from professionals about the care and support provided during the pandemic.
  - Published: 2022-01-27
- Finding
  - Evidence: Staff provided continuity of care, with people receiving support from assigned staff who knew them well.
  - Published: 2022-01-27
- Finding
  - Evidence: People were safely supported to meet up with people important to them.
  - Published: 2022-01-27
- Finding
  - Evidence: Dedicated lead appointed to support people and relatives in understanding infection control guidance and isolation processes.
  - Published: 2022-01-27
- Finding
  - Evidence: People at extreme risk and those isolating were supported with their own dedicated staff who provided a support bubble to support all their needs.
  - Published: 2022-01-27

### safe

- Finding
  - Inspected but not rated
  - Published: 2022-01-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-124573380

HomeCare Compass is an independent guide and is not affiliated with the CQC.