# Vine Living

*Operated by Vine Recruitment Solutions Ltd.*

Vine Living is a CQC-regulated home-care agency in Didcot.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/05/2023

## Practical info

- Postcode: OX11 0BT
- Registered manager: Kavuru, Terence
- Local authority: Oxfordshire
- Region: South East
- City: Didcot
- Last CQC check: 13/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Duty of Candour understood and embedded; open and honest culture promoted by the registered manager.
  - Published: 2023-05-13
- Finding
  - Evidence: Complaints handled compassionately and promptly, with people confident issues would be resolved.
  - Published: 2023-05-13
- Finding
  - Evidence: Effective partnership working with local authority, healthcare professionals, safeguarding teams and OACP.
  - Published: 2023-05-13
- Finding
  - Evidence: Positive staff culture with staff describing management as supportive, passionate, fair and understanding.
  - Published: 2023-05-13
- Finding
  - Evidence: Responsive management team with effective governance systems including audits, care plan reviews, spot checks and quality visits.
  - Published: 2023-05-13
- Finding
  - Evidence: Strong continuity of care with regular staff who knew people well, supporting trust and effective communication.
  - Published: 2023-05-13
- Finding
  - Evidence: Personalised, person-centred care plans were developed with people and their relatives and regularly reviewed.
  - Published: 2023-05-13
- Finding
  - Evidence: Staff received training in safeguarding, medicines administration, MCA, and role-specific topics, with spot checks confirming safe practice.
  - Published: 2023-05-13
- Finding
  - Evidence: People and relatives consistently reported feeling safe and praised staff punctuality and reliability, with no missed visits reported.
  - Published: 2023-05-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12414489356

HomeCare Compass is an independent guide and is not affiliated with the CQC.