# Bridge House Care Home

*Operated by Maria Mallaband Limited.*

Bridge House Care Home is a CQC-regulated home-care agency in Elstead.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 08/08/2023

## Practical info

- Postcode: GU8 6DB
- Registered manager: Cogodda, Debora
- Local authority: Surrey
- Region: South East
- City: Elstead
- Last CQC check: 08/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Regular quality audits, resident meetings, and staff meetings with action taken on feedback.
  - Published: 2023-08-08
- Finding
  - Evidence: Effective partnership working with health and social care professionals evidenced in care plans and daily notes.
  - Published: 2023-08-08
- Finding
  - Evidence: Positive, inclusive culture led by a well-regarded registered manager described as approachable and hands-on.
  - Published: 2023-08-08
- Finding
  - Evidence: Active activities programme with an activities co-ordinator arranging outings and social events.
  - Published: 2023-08-08
- Finding
  - Evidence: Person-centred care plans with life histories, individual preferences, and regular reviews involving people and relatives.
  - Published: 2023-08-08
- Finding
  - Evidence: Staff demonstrated strong knowledge of MCA principles with capacity assessments and best interest decisions evidenced.
  - Published: 2023-08-08
- Finding
  - Evidence: Trend analysis for accidents and incidents embedded since last inspection, addressing previous recommendation.
  - Published: 2023-08-08
- Finding
  - Evidence: Medicines administered safely by competent staff with no MAR chart errors identified and regular medicine audits completed.
  - Published: 2023-08-08
- Finding
  - Evidence: Sufficient staffing levels maintained throughout the week, with a dependency tool used to calculate staffing based on individual needs.
  - Published: 2023-08-08
- Finding
  - Evidence: People felt safe and staff were confident in raising safeguarding concerns, with a clear safeguarding policy and process in place.
  - Published: 2023-08-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-123999960

HomeCare Compass is an independent guide and is not affiliated with the CQC.