# Live N Care Ltd

*Operated by Live n Care Limited.*

Live N Care Ltd is a CQC-regulated home-care agency in Corby.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Outstanding |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Outstanding |

Rating published: 11/05/2023

## Practical info

- Postcode: NN17 1AY
- Registered manager: Robinson, Luke
- Local authority: North Northamptonshire
- Region: East Midlands
- City: Corby
- Last CQC check: 11/May/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-05-11
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-05-11
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-05-11

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-05-11
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
  - Published: 2023-05-11
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-05-11
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-05-11
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-05-11

### Other

- Finding
  - Evidence: Safeguarding embedded in culture with easy-read information and regular discussion with people and staff.
  - Published: 2023-05-11
- Finding
  - Evidence: Effective partnership working with external agencies, advocates, and health professionals to achieve good outcomes.
  - Published: 2023-05-11
- Finding
  - Evidence: Provider invested in staff development including funding driving lessons and vocational qualifications.
  - Published: 2023-05-11
- Finding
  - Evidence: Positive risk-taking approach enabling people to develop skills and independence without unnecessary restrictions.
  - Published: 2023-05-11
- Finding
  - Evidence: Strong, inclusive leadership praised consistently by family members, staff, and external professionals.
  - Published: 2023-05-11

### responsive

- Finding
  - End of life care and support
  - Published: 2023-05-11
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-05-11
- Finding
  - Meeting people's communication needs
  - Published: 2023-05-11
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-05-11
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation; support to follow interests and take part in activities
  - Published: 2023-05-11

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-05-11
- Finding
  - Preventing and controlling infection
  - Published: 2023-05-11
- Finding
  - Using medicines safely
  - Published: 2023-05-11
- Finding
  - Staffing and recruitment
  - Published: 2023-05-11
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-05-11
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-05-11

### well_led

- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-05-11
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2023-05-11
- Finding
  - Working in partnership with others
  - Published: 2023-05-11
- Finding
  - Continuous learning and improving care
  - Published: 2023-05-11
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-05-11
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-05-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12371178221

HomeCare Compass is an independent guide and is not affiliated with the CQC.