# Guardian Angel Carers Wimbledon & Kingston

*Operated by Rossino Care Limited.*

Guardian Angel Carers Wimbledon & Kingston is a CQC-regulated home-care agency in Surbiton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 10/02/2023

## Practical info

- Postcode: KT6 7EL
- Registered manager: Meterangelo, Davide
- Local authority: Kingston upon Thames
- Region: London
- City: Surbiton
- Last CQC check: 10/Feb/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff received thorough induction mapped to the Care Certificate, with ongoing training, supervision and group meetings.
  - Published: 2023-02-10
- Finding
  - Evidence: Strong partnership working with GPs, district nurses, occupational therapists, local hospices and local authorities.
  - Published: 2023-02-10
- Finding
  - Evidence: Open and inclusive leadership culture with regular engagement of people, relatives and staff through surveys, meetings and direct contact.
  - Published: 2023-02-10
- Finding
  - Evidence: Managers operated thorough governance systems including managerial audits, spot checks, electronic monitoring and care plan reviews.
  - Published: 2023-02-10
- Finding
  - Evidence: Person-centred care plans were detailed, regularly reviewed, and included cultural, spiritual, dietary and communication needs.
  - Published: 2023-02-10
- Finding
  - Evidence: Robust pre-employment checks including DBS, identity, references and right-to-work verification were completed for all staff.
  - Published: 2023-02-10
- Finding
  - Evidence: Medicines systems were well-organised with no recording errors found; staff competency was routinely assessed and refreshed.
  - Published: 2023-02-10
- Finding
  - Evidence: People received consistently good care from the same small group of staff familiar with their needs, routines and preferences, ensuring strong continuity of care.
  - Published: 2023-02-10

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12364881355

HomeCare Compass is an independent guide and is not affiliated with the CQC.