# The Rose Road Association

The Rose Road Association is a CQC-regulated home-care agency in Southampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |

Rating published: 16/03/2019

## Practical info

- Postcode: SO16 5NA
- Registered manager: Fullbrook, Tina
- Local authority: Southampton
- Region: South East
- City: Southampton
- Last CQC check: 03/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Met the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.
  - Published: 2022-03-03
- Finding
  - Evidence: Assured on PPE use, testing access, safe admissions, visitor controls, shielding/social distancing, premises hygiene, outbreak management and up-to-date IPC policy.
  - Published: 2022-03-03
- Finding
  - Evidence: Maintained high standards of hygiene, cleanliness and maintenance despite frequent changes to room occupancy.
  - Published: 2022-03-03
- Finding
  - Evidence: Used individual risk assessments to support people at particular risk of infection, including those shielding.
  - Published: 2022-03-03
- Finding
  - Evidence: Maintained a safe, compliant environment by limiting respite places when needed; continued to recruit new staff.
  - Published: 2022-03-03
- Finding
  - Evidence: Additional checks supplemented regular audits and walk rounds.
  - Published: 2022-03-03
- Finding
  - Evidence: Worked within government guidance during the COVID-19 pandemic, managed through regular senior leader meetings dedicated to COVID-19 issues.
  - Published: 2022-03-03
- **staffing_levels** _(moderate)_
  - Evidence: The provider had experienced staff retention and recruitment difficulties due to sector workforce challenges including competition with other employers, vaccine hesitancy, and stress.
  - Published: 2022-03-03

### safe

- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-03-03
- Finding
  - Staffing — measures in place to mitigate risks associated with COVID-19 related staff pressures
  - Published: 2022-03-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-123556176

HomeCare Compass is an independent guide and is not affiliated with the CQC.