# United Response - Ipswich DCA

*Operated by United Response.*

United Response - Ipswich DCA is a CQC-regulated home-care agency in Ipswich.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 11/12/2018

## Practical info

- Postcode: IP1 6DA
- Registered manager: Allen, Dion
- Local authority: Suffolk
- Region: East
- City: Ipswich
- Last CQC check: 11/Dec/2018 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: End of life care approached in a multidisciplinary, person-centred and dignified manner
  - Published: 2023-12-19
- Finding
  - Evidence: Effective communication with families and regular quality assurance questionnaires
  - Published: 2023-12-19
- Finding
  - Evidence: Strong registered manager described as open, supportive and knowledgeable, with robust quality assurance audits
  - Published: 2023-12-19
- Finding
  - Evidence: Staff actively recruited with British sign language skills to support people with hearing loss
  - Published: 2023-12-19
- Finding
  - Evidence: Person-centred care planning involving people, families and professionals, with care plans signed by individuals
  - Published: 2023-12-19
- Finding
  - Evidence: Medicines safely managed with regular staff training and competency checks
  - Published: 2023-12-19
- Finding
  - Evidence: Sufficient staffing levels with safe recruitment practices including DBS checks and personality matching
  - Published: 2023-12-19
- Finding
  - Evidence: Robust safeguarding systems with trained staff who understood their responsibilities to recognise and report abuse
  - Published: 2023-12-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-123006558

HomeCare Compass is an independent guide and is not affiliated with the CQC.