# Springfields Community Care Limited

*Operated by Springfields Community Care Ltd.*

Springfields Community Care Limited is a CQC-regulated home-care agency in Okehampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/06/2023

## Practical info

- Postcode: EX20 4ER
- Registered manager: Prouse, Catherine
- Local authority: Devon
- Region: South West
- City: Okehampton
- Last CQC check: 03/Jun/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Health and social care professionals praised the service, highlighting dignified and sensitive end of life care.
  - Published: 2023-06-03
- Finding
  - Evidence: Effective partnership working with GPs, community nurses, and other health and social care professionals.
  - Published: 2023-06-03
- Finding
  - Evidence: Open, transparent culture with duty of candour understood and practised by management.
  - Published: 2023-06-03
- Finding
  - Evidence: Regular quality audits covering care plans, risk assessments, medicines, infection control, and incidents.
  - Published: 2023-06-03
- Finding
  - Evidence: Consistent staffing with effective recruitment processes including DBS checks and references.
  - Published: 2023-06-03
- Finding
  - Evidence: Medicines management supported by staff training and competency assessments with in-community checks.
  - Published: 2023-06-03
- Finding
  - Evidence: Individual risk assessments in place covering moving and handling, falls, and skin care.
  - Published: 2023-06-03
- Finding
  - Evidence: Staff demonstrated clear understanding of safeguarding responsibilities and reporting routes.
  - Published: 2023-06-03
- Finding
  - Evidence: People felt safe and supported; relatives expressed high satisfaction with care quality.
  - Published: 2023-06-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-122856925

HomeCare Compass is an independent guide and is not affiliated with the CQC.