# Acorn Complete Care Ltd

Acorn Complete Care Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 26/05/2023

## Practical info

- Postcode: N17 8AA
- Local authority: Haringey
- Region: London
- City: London
- Last CQC check: 26/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff received equality, diversity, and communication training supporting person-centred care
  - Published: 2023-05-26
- Finding
  - Evidence: Active involvement in local authority provider engagement groups to improve care services
  - Published: 2023-05-26
- Finding
  - Evidence: Strong complaints handling with an approachable and available management team
  - Published: 2023-05-26
- Finding
  - Evidence: Robust governance including audits, surveys, and quality monitoring systems
  - Published: 2023-05-26
- Finding
  - Evidence: Regular supervisions, spot checks, and appraisals supported staff development and care quality
  - Published: 2023-05-26
- Finding
  - Evidence: Detailed, person-centred support plans developed with people and their relatives from the outset
  - Published: 2023-05-26
- Finding
  - Evidence: Comprehensive pre-employment checks including DBS, references, and right-to-work verification
  - Published: 2023-05-26
- Finding
  - Evidence: Staff knew people well and consistent staffing helped build strong relationships with service users and families
  - Published: 2023-05-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12201511557

HomeCare Compass is an independent guide and is not affiliated with the CQC.