# Corporate Care Furness Limited

Corporate Care Furness Limited is a CQC-regulated home-care agency in Barrow In Furness.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/01/2023

## Practical info

- Postcode: LA14 5QF
- Registered manager: Kelly, Jakki
- Local authority: Westmorland and Furness
- Region: North West
- City: Barrow In Furness
- Last CQC check: 21/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Service had a good local reputation and maintained a waiting list
  - Published: 2023-01-21
- Finding
  - Evidence: Open-door management culture with staff feeling well supported
  - Published: 2023-01-21
- Finding
  - Evidence: Systems to learn from incidents and share learning promptly with staff via digital media
  - Published: 2023-01-21
- Finding
  - Evidence: Effective partnership working with health professionals to promote people's independence and positive outcomes
  - Published: 2023-01-21
- Finding
  - Evidence: Registered manager committed to continuous improvement and used feedback to improve the service
  - Published: 2023-01-21
- Finding
  - Evidence: Staff arrived on time and stayed for the agreed duration; informed people if late
  - Published: 2023-01-21
- Finding
  - Evidence: Robust recruitment procedures including DBS checks and character references
  - Published: 2023-01-21
- Finding
  - Evidence: People felt safe with staff who were described as kind, caring and reliable
  - Published: 2023-01-21

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-01-21
- Finding
  - Preventing and controlling infection
  - Published: 2023-01-21
- Finding
  - Using medicines safely
  - Published: 2023-01-21
- Finding
  - Staffing and recruitment
  - Published: 2023-01-21
- Finding
  - Systems and processes to safeguard people from the risk of abuse; Assessing risk, safety monitoring and management
  - Published: 2023-01-21

### well_led

- Finding
  - Engaging and involving people, the public and staff; Continuous learning and improving care
  - Published: 2023-01-21
- Finding
  - Managers and staff being clear about their roles; understanding quality performance, risks and regulatory requirements; duty of candour
  - Published: 2023-01-21
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering; Working in partnership with others
  - Published: 2023-01-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-121756208

HomeCare Compass is an independent guide and is not affiliated with the CQC.