# New Venture Care Ltd

New Venture Care Ltd is a CQC-regulated home-care agency in Littlehampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/03/2023

## Practical info

- Postcode: BN17 7TL
- Registered manager: Wenyeve, Nothando
- Local authority: West Sussex
- Region: South East
- City: Littlehampton
- Last CQC check: 14/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: People's communication and sensory needs assessed and supported, including communication folders and signing.
  - Published: 2023-04-14
- Finding
  - Evidence: Positive, open and inclusive staff culture described as 'more like a family' with accessible, responsive management.
  - Published: 2023-04-14
- Finding
  - Evidence: Well-regarded registered manager with effective quality assurance systems, audits and spot checks driving improvements.
  - Published: 2023-04-14
- Finding
  - Evidence: Strong end of life care provision with trained staff respecting recorded wishes and do not resuscitate decisions.
  - Published: 2023-04-14
- Finding
  - Evidence: Effective multi-agency working including coordination with district nurses, occupational therapists, GPs and local authority teams.
  - Published: 2023-04-14
- Finding
  - Evidence: Detailed, personalised care plans regularly reviewed and updated promptly via electronic care application.
  - Published: 2023-04-14
- Finding
  - Evidence: Medicines administered safely via electronic records with clear PRN protocols in place.
  - Published: 2023-04-14
- Finding
  - Evidence: Sufficient staffing levels with reliable, punctual visit delivery and adequate travel time between calls.
  - Published: 2023-04-14
- Finding
  - Evidence: Robust safeguarding systems in place; staff demonstrated clear understanding of abuse types and reporting processes.
  - Published: 2023-04-14
- Finding
  - Evidence: People received kind, compassionate care with dignity and respect; one person said staff were 'the best of the lot' and 'marvellous'.
  - Published: 2023-04-14

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-12105212690

HomeCare Compass is an independent guide and is not affiliated with the CQC.