# Sheffield South Home Instead

*Operated by South Yorkshire Senior Care Services Limited.*

Sheffield South Home Instead is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |

Rating published: 19/04/2023

## Practical info

- Postcode: S7 2EF
- Registered manager: Brunt, Sarah
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 19/Apr/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Well-led service with positive, open culture and regular feedback mechanisms including newsletters and feedback forms
  - Published: 2023-11-29
- Finding
  - Evidence: Strong complaints procedure with people feeling confident to raise concerns
  - Published: 2023-11-29
- Finding
  - Evidence: Comprehensive communication support including accessible formats (large print, braille) and use of technology
  - Published: 2023-11-29
- Finding
  - Evidence: Effective multi-agency working with healthcare professionals for seamless, timely care
  - Published: 2023-11-29
- Finding
  - Evidence: Staff received 5 'touch points' per year including support visits, supervision and appraisal
  - Published: 2023-11-29
- Finding
  - Evidence: Safe recruitment practices including DBS checks and thorough induction programme
  - Published: 2023-11-29
- Finding
  - Evidence: Robust medicines management with accurate MAR records and regular checks by registered manager
  - Published: 2023-11-29
- Finding
  - Evidence: Provider forged strong community links to combat social isolation, including partnership with local football club for weekly activity workshops
  - Published: 2023-11-29
- Finding
  - Evidence: Outstanding responsiveness: care tailored to individual needs, interests and preferences with exceptional staff-matching
  - Published: 2023-11-29
- Finding
  - Evidence: Staff highly motivated and person-centred, going the extra mile to support people's quality of life and independence
  - Published: 2023-11-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11984077701

HomeCare Compass is an independent guide and is not affiliated with the CQC.