# Redfern

*Operated by Milewood Healthcare Ltd.*

Redfern is a CQC-regulated home-care agency in Stockton On Tees.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/11/2019

## Practical info

- Postcode: TS10 1QL
- Registered manager: Webster, Victoria
- Local authority: Redcar and Cleveland
- Region: North East
- City: Stockton On Tees
- Last CQC check: 12/Apr/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Appropriate vaccination status checks were in place
  - Published: 2022-04-12
- Finding
  - Evidence: People and staff participated in a regular testing programme in line with government guidance
  - Published: 2022-04-12
- Finding
  - Evidence: People supported to keep in contact with loved ones via technology and visits
  - Published: 2022-04-12
- Finding
  - Evidence: Staff had undertaken training in donning/doffing PPE, hand hygiene and infection prevention and control
  - Published: 2022-04-12
- Finding
  - Evidence: Staff wore appropriate PPE with sufficient supplies, weekly checks, PPE stations and appropriate disposal bins
  - Published: 2022-04-12
- Finding
  - Evidence: Environment was clean with additional cleaning of frequently touched surfaces and good ventilation
  - Published: 2022-04-12
- Finding
  - Evidence: Systems in place to help prevent people, staff and visitors from catching or spreading infection
  - Published: 2022-04-12

### safe

- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-04-12
- Finding
  - Staffing - measures in place to mitigate COVID-19 related staff pressures
  - Published: 2022-04-12

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-118619874

HomeCare Compass is an independent guide and is not affiliated with the CQC.