# Ringstead House

*Operated by Right Support Management Limited.*

Ringstead House is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 04/06/2024

## Practical info

- Postcode: SE6 2BS
- Registered manager: Ebere, Okechukwu
- Local authority: Lewisham
- Region: London
- City: London
- Last CQC check: 04/Jun/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider worked with local authorities, health professionals, colleges and community centres to improve outcomes.
  - Published: 2024-06-04
- Finding
  - Evidence: Effective infection prevention and control measures with access to PPE and up-to-date policy.
  - Published: 2024-06-04
- Finding
  - Evidence: Strong communication between staff and relatives, with relatives having access to care plans and risk assessments.
  - Published: 2024-06-04
- Finding
  - Evidence: Culturally appropriate care with training in equality, diversity and inclusion for all staff.
  - Published: 2024-06-04
- Finding
  - Evidence: Safe medicines management with no discrepancies found and close working with pharmacy and GP.
  - Published: 2024-06-04
- Finding
  - Evidence: Comprehensive, accurate and up-to-date care records with regular review of risk assessments and care plans.
  - Published: 2024-06-04
- Finding
  - Evidence: Low staff turnover supporting consistent, person-centred care from workers who knew people well.
  - Published: 2024-06-04
- **governance** _(minor)_
  - Evidence: The provider had failed to notify CQC of 1 incident that occurred at the service prior to the inspection of which they had a legal requirement to do.
  - Published: 2024-06-04
- **consent_capacity** _(moderate)_
  - Evidence: At the time of our inspection, the home was supporting people who lacked capacity to independently make day to day decisions relating to their care. However, there were no DoLS in place for people.
  - Published: 2024-06-04

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-118120135

HomeCare Compass is an independent guide and is not affiliated with the CQC.