# Fairthorn

*Operated by Methodist Homes.*

Fairthorn is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 04/01/2024

## Practical info

- Postcode: S17 3AJ
- Registered manager: Price, Diane
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 04/Jan/2024 - 00:00

## Inspection findings

### caring

- Finding
  - Staff knowledge of individual needs
  - Published: 2021-10-30
- Finding
  - Dignity and respect
  - Published: 2021-10-30

### effective

- Finding
  - Mental Capacity Act compliance
  - Published: 2021-10-30
- Finding
  - Supervision and appraisal
  - Published: 2021-10-30
- Finding
  - Staff training
  - Published: 2021-10-30
- Finding
  - Health and dietary support
  - Published: 2021-10-30

### Other

- Finding
  - Evidence: Good partnerships with local community and key organisations
  - Published: 2024-01-04
- Finding
  - Evidence: Strong person-centred culture empowering people to make decisions about their care
  - Published: 2024-01-04
- Finding
  - Evidence: Robust quality assurance systems with audits identifying and addressing shortfalls
  - Published: 2024-01-04
- Finding
  - Evidence: Staff trained in safeguarding, infection control, and medicines management
  - Published: 2024-01-04
- Finding
  - Evidence: Personalised risk assessments covering medicines, mobility, falls, premises, and nutrition
  - Published: 2024-01-04
- Finding
  - Evidence: People felt safe and trusted staff; consistent staffing with low turnover praised by relatives
  - Published: 2024-01-04

### responsive

- Finding
  - Activities and wellbeing
  - Published: 2021-10-30
- Finding
  - Complaints handling
  - Published: 2021-10-30
- Finding
  - Care planning and review
  - Published: 2021-10-30

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2024-01-04
- Finding
  - Using medicines safely
  - Published: 2024-01-04
- Finding
  - Staffing and recruitment
  - Published: 2024-01-04
- Finding
  - Learning lessons when things go wrong
  - Published: 2024-01-04
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-01-04
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-01-04

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-01-04
- Finding
  - Continuous learning and improving care
  - Published: 2024-01-04
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2024-01-04
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2024-01-04
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2024-01-04
- Finding
  - Planning and promoting person-centred, high-quality care and support with openness
  - Published: 2024-01-04
- Finding
  - Seeking feedback and resident engagement
  - Published: 2021-10-30
- Finding
  - Governance and oversight of safeguarding procedures
  - Published: 2021-10-30
- Finding
  - Management handover and information governance
  - Published: 2021-10-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-117965583

HomeCare Compass is an independent guide and is not affiliated with the CQC.