# Warwick Care Services For You Ltd

*Operated by Warwick Care Services For You Ltd..*

Warwick Care Services For You Ltd is a CQC-regulated home-care agency in Rugby.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/05/2022

## Practical info

- Postcode: CV23 9FD
- Registered manager: Igbokwe, Victoria
- Local authority: Warwickshire
- Region: West Midlands
- City: Rugby
- Last CQC check: 24/May/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-16
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-16

### effective

- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-16
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-16
- Finding
  - Staff work with other agencies to provide consistent, effective, timely care
  - Published: 2022-06-16
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-16

### Other

- Finding
  - Evidence: Effective infection prevention and control with adequate PPE stocks
  - Published: 2022-06-16
- Finding
  - Evidence: Person-centred approach promoting choice, independence, privacy and dignity
  - Published: 2022-06-16
- Finding
  - Evidence: Staff worked in collaboration with other healthcare professionals such as district nurses and physiotherapists
  - Published: 2022-06-16
- Finding
  - Evidence: Quality checks and detailed audits identified no shortfalls
  - Published: 2022-06-16
- Finding
  - Evidence: No missed or late care calls
  - Published: 2022-06-16
- Finding
  - Evidence: Staff completed induction and training in line with the Care Certificate before undertaking care calls
  - Published: 2022-06-16
- Finding
  - Evidence: Safe recruitment processes including DBS checks and references
  - Published: 2022-06-16
- Finding
  - Evidence: Risks identified with risk management included in the plan of care
  - Published: 2022-06-16
- Finding
  - Evidence: Needs assessed before service started, with person and relative involved in initial assessment and care planning
  - Published: 2022-06-16

### responsive

- Finding
  - End of life care and support
  - Published: 2022-06-16
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-16
- Finding
  - Supporting people to develop and maintain relationships
  - Published: 2022-06-16
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-16
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2022-06-16

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-16
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-16
- Finding
  - Using medicines safely
  - Published: 2022-06-16
- Finding
  - Staffing and recruitment
  - Published: 2022-06-16
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-16
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-16

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2022-06-16
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-06-16
- Finding
  - Duty of candour
  - Published: 2022-06-16
- Finding
  - Managers being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-06-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11731657918

HomeCare Compass is an independent guide and is not affiliated with the CQC.