# Orison Health Ltd

Orison Health Ltd is a CQC-regulated home-care agency in Barnsley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/07/2023

## Practical info

- Postcode: S70 6JT
- Registered manager: Pamire, Austin
- Local authority: Barnsley
- Region: Yorkshire & Humberside
- City: Barnsley
- Last CQC check: 21/Jul/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions; respecting privacy, dignity and independence
  - Published: 2023-07-21
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-07-21

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-07-21
- Finding
  - Supporting people to eat and drink enough; supporting people to live healthier lives and access healthcare
  - Published: 2023-07-21
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-07-21
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-07-21

### Other

- Finding
  - Evidence: Positive, open culture with good partnership working with external health and social care professionals
  - Published: 2023-07-21
- Finding
  - Evidence: Service worked within MCA principles; consent documented and people involved in care decisions
  - Published: 2023-07-21
- Finding
  - Evidence: Registered manager maintained daily contact with people and relatives, with spot checks and audits
  - Published: 2023-07-21
- Finding
  - Evidence: Medication administration records checked regularly; staff competency assessed for medicines
  - Published: 2023-07-21
- Finding
  - Evidence: Electronic visit monitoring system in place to ensure timely care delivery
  - Published: 2023-07-21
- Finding
  - Evidence: Strong continuity of care with regular staff teams and positive feedback from people and relatives
  - Published: 2023-07-21
- Finding
  - Evidence: Staff received comprehensive induction, mandatory and specialist training with ongoing monitoring
  - Published: 2023-07-21
- Finding
  - Evidence: Detailed, person-centred risk assessments and care plans regularly reviewed
  - Published: 2023-07-21
- Finding
  - Evidence: Robust recruitment processes including DBS checks and a well-organised pre-employment screening
  - Published: 2023-07-21

### responsive

- Finding
  - End of life care and support
  - Published: 2023-07-21
- Finding
  - Supporting people to develop and maintain relationships; support to follow interests and activities
  - Published: 2023-07-21
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-07-21
- Finding
  - Meeting people's communication needs
  - Published: 2023-07-21
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-07-21

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-07-21
- Finding
  - Preventing and controlling infection
  - Published: 2023-07-21
- Finding
  - Using medicines safely
  - Published: 2023-07-21
- Finding
  - Staffing and recruitment
  - Published: 2023-07-21
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-07-21
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-07-21

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-07-21
- Finding
  - Managers and staff being clear about their roles; continuous learning and improving care
  - Published: 2023-07-21
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-07-21
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-07-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11714420524

HomeCare Compass is an independent guide and is not affiliated with the CQC.