# Arielle's Care Ltd

Arielle's Care Ltd is a CQC-regulated home-care agency in Altrincham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Not rated |
| Caring | Not rated |
| Responsive | Not rated |
| Well-led | Good |

Rating published: 13/08/2022

## Practical info

- Postcode: WA15 8DB
- Registered manager: Ndebele, Owen
- Local authority: Trafford
- Region: North West
- City: Altrincham
- Last CQC check: 13/Aug/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Effective working relationships with local health and social care professionals
  - Published: 2023-04-12
- Finding
  - Evidence: Quality assurance system of scheduled audits including spot checks, medicines audits and staff competency checks
  - Published: 2023-04-12
- Finding
  - Evidence: Strong positive feedback from people, relatives, and local authority, with social work teams noting the service goes above and beyond
  - Published: 2023-04-12
- Finding
  - Evidence: Registered manager met staff at 7am daily and maintained a 24-hour telephone helpline for people
  - Published: 2023-04-12
- Finding
  - Evidence: Effective infection prevention and control including PPE use and regular COVID-19 testing
  - Published: 2023-04-12
- Finding
  - Evidence: Medicines administered safely with competency checks, audits and digital alerts for late or missed medicines
  - Published: 2023-04-12
- Finding
  - Evidence: Staff trained in safeguarding and whistleblowing with clear understanding of how to identify and report concerns
  - Published: 2023-04-12
- **record_keeping** _(minor)_
  - Evidence: Recruitment systems were in place, but needed a more thorough system, to ensure all the required information was collected and checked correctly.
  - Published: 2023-04-12

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11701632484

HomeCare Compass is an independent guide and is not affiliated with the CQC.